Help and Support

We're here to offer advice and guidance about using communications, engagement and behavioural science approaches to elevate your improvement work.

QI Engage isn’t here to help you become a communications expert. This resource is designed to give you an introduction to communications, engagement and behavioural science approaches and techniques, to help you feel empowered to try the basics. You might be surprised about how effective they are in helping to overcome barriers and drive your work forward.

As with any role in healthcare, we wouldn’t encourage you to act beyond your capability or outside of your comfort zone. There are talented communications and engagement professionals right across NHS Wales who are embedded in and understand how your organisation works and who will be able to offer you advice relevant to your context.

The Improvement Communications Team within Improvement Cymru is experienced in using communications, engagement and behavioural science within and surrounding improvement activity in NHS Wales. We’re on hand to offer further advice and guidance about what you will learn through using QI engage, as well as any other support you may need about how communications could support your improvement work.

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Qi Engage is yours. With exciting developments planned including new toolkits, templates, training and networking, join the community and shape what’s on offer so that it works for you.

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